Privacy Policy

1. Who We Are

This website is operated by The Whisenhunt Group, a real estate team at Keller Williams Lubbock, located at 10210 Quaker Ave, Lubbock, TX 79423. You can reach us at our contact page or (806) 319-5187.

2. Information We Collect

We collect information you provide directly to us, including when you:

• Submit a contact, home value, or listing inquiry form
• Request a home valuation or comparative market analysis
• Sign up for listing alerts or saved searches
• Call or email us directly

This information may include your name, email address, phone number, and property address.

We also collect standard website usage data (pages visited, time on site, browser type) through analytics tools. This data is aggregated and not tied to your personal identity.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested real estate services
• Send you listing alerts, market updates, and property information you requested
• Follow up regarding homes you have expressed interest in
• Improve our website and services
• Comply with legal obligations

We will not sell your personal information to third parties.

4. Communications

By submitting a form on this site, you consent to be contacted by The Whisenhunt Group via phone, email, or text message regarding your real estate inquiry. You may opt out of marketing communications at any time by replying STOP to a text message, clicking "Unsubscribe" in any email, or contacting us directly.

5. Third-Party Service Providers

We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle data:

• Keller Williams Command — email marketing and agent communications
• Resend — transactional email delivery for form submissions
• Cloudflare — website hosting, security, and analytics
• IDX Broker — real estate listing search and lead management

6. Cookies

This website uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to applicable law)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us.

8. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no internet transmission is 100% secure. We encourage you to use caution when sharing sensitive information online.

9. Children's Privacy

This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact: